DELIVERY &
RETURN POLICY
DELIVERY POLICY & RATES



RETURN POLICY



UK Mainland - £8 per box up to 30kg next day fully insured and tracked
UK Delivery Saturday – £12 per box up to 30kg
Northern Ireland, Isle of Man, British Isles and Scottish Island - £18 box , 2 day delivery DPD
Republic of Ireland - £18 per box , 2 day delivery DPD
Euro Zone - £35 per box upto 30kg . Shipping price to be confirmed once order quantity is processed
Rest of world – Custom quotes will be given depending on volume
We do not accept any returns unless goods are faulty or due to our picking error
If you wish to return products please notify and send an email to kk@kurtmuller.com quoting your WEB order number, your name, product code (found on the invoice) reason for the return within 14 days of receiving the goods.
All items should be returned in their original condition and packaging with the returns form enclosed. We will not be liable for any loss or damage incurred whilst returns are held by third parties or for the return postage costs.
Once the items are received by us, there will be no refunds. Credit or exchange only.
For Sale items, we will not accept any returns due to the nature of these styles being reduced for the seasonal end of season sale. All Prices are subject to change at any time.
Please note customers must arrange the return of the item by their own courier and at their own cost and also please provide a tracking number when enquiring on the status of your return
We reserve the right to deduct an Admin restocking fee of up to 20% on returns that do not have a genuine manufacturing fault
Returns Address;
Kmc Collections Ltd
Unit 1, Ground floor
30-32 Knowsley street , Manchester,
M8 8HQ England, UK.